Bio Listen Gallery Live Contact Merch Press Booking

Privacy Policy

Effective Date: May 22, 2025

19 Miles Per Hour (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us — whether that’s through our website, mobile communications, ticket forms, or marketing platforms.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email, phone number, and location (for marketing or ticketing purposes).
  • Billing Information: Transaction data from platforms like Square or Venmo (we do not store full payment details).
  • Communication Data: SMS interactions, form submissions, email opens/clicks (including timestamps, delivery confirmations, etc.).
  • Device/Usage Data: IP address, browser type, and behavior tracking for analytics.

2. How We Use Your Info

  • Deliver show updates, ticket confirmations, and promotions via email and SMS.
  • Respond to inquiries or fan requests.
  • Improve our site and personalize communication.
  • Comply with legal or regulatory requirements (e.g., A2P messaging consent and opt-out tracking).

3. Text Messaging

By providing your phone number and opting in to receive SMS messages from us:

  • You consent to receive automated or non-automated marketing and transactional texts.
  • Message and data rates may apply based on your carrier.
  • Frequency may vary (but we try not to blow up your phone).
  • You may opt out anytime by replying STOP, and we’ll remove you.
  • All SMS campaigns are A2P 10DLC compliant and we process your data securely.

4. Sharing Your Info

We don’t sell your information. We only share data with:

  • Partners who help us manage marketing.
  • Tools for analytics, email/SMS automation, or website support.
  • Legal authorities if required by law.

5. Data Retention

We retain data only as long as necessary for the purposes outlined here. SMS and form data may be deleted upon request or after your last interaction, per compliance guidelines.

6. Your Rights

  • Request a copy or correction of your data.
  • Opt out of SMS/email marketing at any time.
  • Request deletion of your data by emailing 19milesperhourband@gmail.com.

7. Security

We use industry-standard tools to protect your data, including access control and security measures. No method is 100% secure, but we do our best.

8. Policy Updates

We may update this policy periodically. Continued use of our services means you agree to the latest version.